Terms of service
Last Updated: 18/09/2025
By using this website, you agree to the following terms and conditions:
- This site is intended for legal-aged audiences. Users must be at least 18 years old within Australia.
- Information on this site may be changed or updated without notice.
- Access to and use of this site are subject to these terms and conditions.
- If you do not agree with these terms and conditions, you must not use this site.
Warranty Disclaimer / Limitation of Liability
All materials and products on this site are provided "as is" without warranties of any kind. cartgrok does not guarantee that all products will be free from defects or that they will be immediately replaced.
We are not liable for any damages resulting from the use of products such as chargers, atomizers, mechanical mods, batteries, or any other electronic devices used in conjunction with these products.
We disclaim responsibility for any consequential or incidental damages under this warranty.
For lithium batteries, no warranty is offered beyond the battery functioning correctly upon the first charge.
Your Information
By using this site, you confirm that you have read and consented to the terms of our Privacy Policy.
We may revise the Privacy Policy at any time, and the updated version will be made available on the site. If at any time you do not agree with any part of the Privacy Policy, you must immediately stop using the site.
Shipping and Handling
All orders are subject to a processing time of 24–72 hours, with most orders dispatched within 1 business day.
Risk of Loss
All purchases from cartgrok are made under a shipment contract. This means that the risk of loss and ownership of items pass to you once the goods are delivered to the carrier.
Term and Termination
- By accessing this site, registering, or making purchases, you agree to all terms and conditions.
- cartgrok reserves the right to terminate these terms and conditions, or any part of them, at any time with out notice and for any reason.
- The provisions relating to Copyright, Trademarks, Disclaimer, Limitation of Liability, Indemnification, and Miscellaneous shall survive any termination.